In compliance with the provisions of Resolution No. 4,859 dated October 23, 2020, Braza Bank has established its "Reporting Channel" for public access.
Our aim is to enable employees, customers, users, partners, and suppliers to report situations (anonymously, if they prefer) that may indicate illegal activities of any kind related to the institution's operations.
All information received will be treated confidentially, with complete independence and impartiality.
The Reporting Channel should be used to report issues such as:
For concerns related to our products and/or services, please contact our Customer Ombudsman ("Ouvidoria").
For a more efficient service, we kindly ask that you:
Our team will be in touch soon.
